Walmart Onn tablet class action lawsuit summary:
- Who: Two Walmart customers, Tiffin Hansbrough and Sean Kirchner, are suing the retail giant.
- why: Hansbrough and Kirchner allege that Walmart sold defective touchscreen tablets under its Onn brand.
- where: The Walmart class action lawsuit was filed in federal court in Arkansas.
Customers are suing Walmart in a new class action lawsuit, accusing the retail giant of selling defective touchscreen tablets under its own brand, On.
Plaintiffs Tiffin Hansbrough and Sean Kirchner filed a class action lawsuit.
Walmart filed suit on October 9 in federal court in Arkansas, alleging violations of state and federal consumer laws.
According to the complaint, Walmart intentionally concealed a defect that affected Onn Surf and Pro tablets sold from 2019 to 2022, causing the screens to “crack or fail” under normal use.
Hansbrough and Kirchner’s lawsuit alleges that the tablet’s screen is fragile, develops black spots with missing pixels, and can stop working.
These issues have been reported to occur even when the device is handled gently, such as when putting it in and taking it out of its protective case. According to the Walmart class action lawsuit, display problems often render devices unusable, and many of them occur within the warranty period.
Walmart knew about the tablet screen problem but refused to address it, prompting class action lawsuit
Plaintiffs claim that Walmart has been aware of the problem for years but has consistently denied free repairs, replacements, or refunds to customers who encounter defects.
“Despite knowing of this problem, Walmart has repeatedly failed to take responsibility for these defective devices,” the plaintiffs said. “This leaves many customers unable to use their tablets and increasing their expenses.”
The plaintiffs allege that Walmart not only refused to address the screen defect, but also failed to warn consumers about it. They allege that Walmart did not disclose the defects on its website or in stores, denying customers the opportunity to make informed purchasing decisions. It also says Walmart withheld important testing and warranty data that would have alerted potential buyers of the problem before purchasing the tablets.
“Many customers thought they were purchasing a reliable tablet at an affordable price, only to discover costly defects,” the lawsuit alleges.
As a result, the plaintiffs seek to represent all consumers in California and Massachusetts who purchased allegedly defective Walmart On tablets. They are suing for breach of implied and express warranties, fraudulent misrepresentation, violations of state consumer law, and unjust enrichment. They are seeking class action certification, damages, fees and costs, and a jury trial.
Last year, a consumer asked Walmart the following question: Another class action lawsuit The company’s Onn touchscreen tablet computers say the 2019, 2020, and 2021 Onn Surf and Pro tablets are prone to cracking, can cause “dead pixels,” or fail under normal pressure. I claim that there is.
What do you think about the allegations in this Walmart class action lawsuit? Let us know in the comments.
Plaintiffs are represented by Allen Carney and Randall K. Pulliam of Carney Bates & Pulliam PLLC and Jason S. Rathod of Migliaccio & Rathod LLP.
of Walmart On tablet class action lawsuit teeth Tiffin Hansbrough et al. v. Wal-Mart, Inc.Case No. 5:24-cv-05214-TLB, U.S. District Court for the Western District of Arkansas.
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