Important points
- Google’s smart speaker stopped responding to Spotify casts for unknown reasons on October 24th.
- The enthusiastic response led to extensive troubleshooting and bug reporting from affected users.
- Quick approval and bug fixes by Google developers averted crisis for Spotify users.
Don’t let anyone, including us, tell you that Google developers aren’t paying attention.
On October 24th, the developers of Google Home felt a disruption in the Force, as if millions of Google smart speakers had suddenly failed in a fright and gone silent. Or check out the feedback from the Qualtrics-hosted Google bug report form (save that link for yourself later) or come across a Reddit thread full of concerned users. There is a possibility. That’s because, on October 24th around 15:00 UTC, countless Google smart speakers stopped recognizing the Spotify app’s cast feature, refused to start playing, and the Spotify progress bar remained stuck. Body.
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Frustrated users quickly took matters into their own hands, refreshing, uninstalling, reinstalling, unlinking, linking, and cursing Spotify, Google Home, and every device in their network of streaming device connections.
After exhausting typical troubleshooting routines, devout Google Home believers took to the global web to question life, Spotify, and Alphabet, Inc. about why things like this happen all the time. Ta. The first explicit report hit the Nest Community platform at 15:17 UTC and received several quick responses. Music-poor users around the world sounded the alarm after Google speakers refused to play audio streamed from Spotify, with additional warnings pouring in over the next few hours. Spotify couldn’t escape either. Since the bug did not spread through other platforms, concerned would-be listeners took to community forums to question whether the music service’s app was at fault.
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Google developers remained vigilant and tackled this incident within an hour of posting the Reddit thread. Customer service immediately notified the original poster that the issue was related to an update to the Google Home app, and that their engineering team was working on a fix.
It turns out that Big G’s programmers must have been on to something. Starting around 12:00 UTC on October 25th, the frenzied postings of the Nest community slowed down, DownDetector cooled down, and slowly but surely a suddenly relieved group of Spotify and Google speaker users started trickling in, and audio I confirmed that streaming is indeed working properly again.
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A renowned community manager who never leaves his followers behind. Keran from Google Even the public, who until recently had been distraught, was relieved to learn that the insect was aware of its existence and was actively attracting attention. Around that time, Spotify community moderator Maria also weighed in and pointed out that the issue had been resolved, at least on the backend.
With this crisis averted, we know that few pleas are more effective than concerted bug feedback directed at one of the world’s most popular and talented hardware and software developers. . Everyone wins today. After restarting your smart speaker and restarting Spotify.
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