AboitizPower wants to engage 1 million customers in mobile app

Aboitiz Power Co., Ltd. One executive said the transition to a paperless billing system continues to progress, with more than half of the customer base now on the platform.

Aboitiz power distribution business Senior Vice President and Chief Operating Officer Anton PardisesMobileAP, a mobile application designed to automate electricity bill payments and monitor consumption in real-time, is gaining momentum across the group’s franchise areas thanks to digital adoption due to the pandemic, according to .

This distribution unit has more than 1 million customers in the residential and industrial sectors.

“Overall, I think it was somewhere between 65 percent and 75 percent. We’re almost there,” he told reporters. Malaysia When asked about the number of customers registered on the app.

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“So, hopefully we can convert everyone 100 percent so that we don’t have to print or deliver bills anymore,” the official added. “So if you don’t have to print a million bills, imagine how much paper you save. Imagine how much it would save.”

Perdises did not reveal the group’s target timeline for covering all customers, but said it would do so “as soon as possible.” He said an information campaign is also being rolled out to increase customer awareness of the app.

MobileAP is currently available at locations served by. Cotabato Light and Power Company, Davao Light and Power Company, Visayan Electric Company Inc.and Enerzone Group.

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It will serve as a one-stop utility app for AboitizPower customers, allowing them to check their monthly bills, consumption, and expenses. Pay your bill online. It also monitors planned and emergency outages.

AboitizPower said more features are in development, including the ability to apply for electricity connections, send inquiries, and report power outages and accidents.

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Pardises said the company is pushing for the ability for customers to see the movement of workers deployed to repair power outages in real time, similar to tracking status on ride-sharing and food delivery apps.